KrendIngest Customer Feedback into Krend.
Krend is built as an open, developer-first platform. Stream raw reviews, support transcripts, and feedback streams directly into our intelligence engine using our official krend-js SDK, high-throughput REST API, or console web importer.
Three Ways to Push Reviews Today
Integrating Your Reviews
Connect your user feedback flow with minimum effort. Choose between our official krend-js client for automated batching and retries, or call our HTTP REST API directly.
Official TypeScript client library for server-side and edge runtimes.
// 1. Install: npm install krend-js
import { Krend } from "krend-js";
const krend = new Krend({ apiKey: process.env.KREND_API_KEY! });
// Ingest a review in 3 lines of code
const result = await krend.reviews.submit({
content: "Checkout crashed repeatedly on mobile Safari during Apple Pay validation",
rating: 1,
customer_id: "cust_10284",
metadata: {
platform: "ios",
app_version: "4.2.1"
}
});
console.log("Ingested successfully:", result.accepted); // true
console.log("Batch ID for telemetry tracking:", result.batchId);Connectors & Webhook Roadmap
We believe early-stage transparency builds trust. The following integrations are actively in design or on our roadmap:
Outbound Alert Webhooks
Real-time webhook notifications dispatched to Slack channels, Discord webhooks, or PagerDuty whenever an anomaly or P0 loss-causing defect is identified.
Issue Tracker Synchronizer
Structured export of clustered defect cards directly into GitHub Issues, Linear, and Jira with occurrence counts and customer quotes attached.
App Store & Play Store Connectors
Background polling service to fetch new app reviews from Apple App Store and Google Play Store feeds automatically without writing custom cron scrapers.